Frequently Asked Questions

About door closers, compliance and regulations.

Where can I buy the Cairney Mitron C2300 and C2303 concealed door closer?

Cairney Mitron C2300 & C2303 concealed door closer is also known as the Rutland ITS.11204 door closer. The Cairney name and code was purchased by Rutland Trading Co Ltd 29th August 2018.  This product was own-branded for Cairney Hardware.  Own-branding has become increasing less popular following changes made by the EU commission in October 2017 and November 2019 issuing guidance papers explaining that if a company places a CPR product (Construction Products Regulation) on the market in their own name then the ‘own brand company’ has to have their own CE marking certificate for their product.  Prior to 2017 the Cairney Mitron C2300 and C2303 concealed door closer was placed on the market under the Rutland CE marking and Rutland DoP (Declaration of Performance).  For further advice on the Cairney Mitron C2300 and C2303 concealed closer please contact Rutland UK on 01246 261491 or email

There are different strengths of door closer – how do I know which one to choose?

The width of your door should be your primary consideration when determining which power size to choose. See the table below for details.

Door closer power size

Recommended door leaf width (max. mm)

Test door mass (kg)


< 750




















Can I use Rutland door closers externally?

Yes, if not exposed to the elements (weather, rain, snow, salt water spray etc).  Each Rutland CE Certificate shows classification for corrosion resistance in box 6.  For external use where exposed to the weather use a grade 4 door closer, which is for high resistance.

Also when fitting a door closer externally, there is a risk of theft.

How do I overcome air pressures with door closers?

Door Closers and Air Pressures:

Understanding air pressures and door controls can be a challenge on some doorways and we have summarised this to help influence and choose the right door control.

Factors that affect these can include:

  • The room is air conditioned
  • The room is small
  • The room is a corridor to a lift shaft
  • It is a fire stop wall
  • A compartmentation fire stop
  • The door has a drop seal
  • The door has double or triple blade seals for smoke or sound prevention
  • The door is an external door with a threshold

Ways to overcome these can include:

  • Slow the door closer down to allow air to escape
  • Open a window or air vent on the window
  • Increase the power on the door closer unit
  • Use a bigger size door closer
  • Fit the door with a fire grill
  • Fit the room with a air grill or fire grill damper.

We trust these are useful and if you require any further help do not hesitate to contact ourselves.

Which factors do I need to consider when choosing door closers?

The main considerations are:

  1. Door width: also consider the height if it is more than 2.1 metres.
  2. Door thickness: this is especially important for concealed closers.
  3. Door weight: in kilograms.
  4. Where the door is located, for example in a corridor, main entrance, room entrance, and whether it’s internal or external
  5. Are the door and frame fire rated: what fire rating does it require – 30-, 60- or 120-minute?
  6. On which side of the door will the closer be installed, the push or pull?
  7. Who is using the door, for example children, general public, less-abled people, office or warehouse operatives.
  8. Does it need to comply with The Equality Act, BS 8300 (DDA)?
  9. Do you need back check or delayed action?

Do I need PAS 24 on my door closer?

It is a misconception that a door closer, a hinge, a lock or any part of a door or window hardware can be individually graded or claim as PAS 24.  It is very important that the whole doorset or window system is tested as a complete unit in order to gain the PAS 24 accreditation.

There are different installation applications - what are the options?

Here are the 6 installation options for a door closer.

What is back check?

Back check provides a cushioning effect when a door is forcibly thrown open. It is not a substitute for a doorstop. Check out our video on How to adjust the Back Check valve here

What is delayed action?

Delayed action prolongs closing time, for example to make it easier for wheelchairs or less able people to pass through the door easily.  On a fire door this should be set to a max of 25 seconds delay from fully open to 70 degrees where the normal valves will take over.  For the TS.9205 in figure 66, a star cut arm must be used to enable this to work.

I don't want my door closer to be visible - is this possible?

Yes, this is possible by choosing one of our concealed products such as the ITS.11003, ITS.11204, ITS.11205, TS.8003, TS.7003, TS.7004, TS.7104, TS.7306, ETS.7004,  all dependent on the type of fire door or door structure required.

What is Softclose®?

Softclose® is a registered trade mark that is on the TS 9205 door closer.  With the high efficiency and stability of control on this closer you can adjust it so that it closers with great ease and protects little fingers. The door closer will close on the latch with out any noise or vibration.

Ideal for Hotels, Restaurants, Schools, Public libraries, Universities and many other situations in the differing building sectors.

What is Powerlatch®?

On the highly efficient Cam Action door closer they have been designed with safety and security in mind.  Used in many and varied applications with the need to protect little fingers, this Door Closer has an integrated Powerlatch® which controls the last 15deg of closing.  This gives time for a person or persons fingers to be removed before any possible damage is done.

Is CE marking mandatory?

On July 1, 2013, the Construction Products Regulation came into full force. This means that the CE mark is mandatory for door closers used on fire/smoke doors.  Check out our video on the correct CE Marked door closer products here

What are the current requirements around The Equality Act 2010 (formerly The DDA?)

The Equality Act 2010 (formerly The Disability Discrimination Act 1995, or The DDA for short) is human rights legislation that imposes a duty on employers (under Part ll) and people or organisations that provide a service to the public (under Part lll) not to discriminate on grounds of disability. For education buildings, the Special Educational Needs and Disability Act 2001 (SENDA) imposes a similar duty on establishments providing educational services.

A building or a design solution cannot be The Equality Act 2010 compliant. It can only be designed or built in a way that helps people meet their duties in the Act and, therefore, minimises the risk of a legal challenge. For many existing buildings, it will be necessary to make ‘reasonable adjustments’ to certain ‘physical features’, e.g. to widen a doorway or to modify a staircase, where it would otherwise be impossible or unreasonably difficult to accommodate a disabled person.

Since any alterations to a building need to comply with building regulations, the guidance in Approved Document M, Section 4 of the Scottish Technical Handbook and Part R of the Northern Ireland regulations should be the first reference point for suitable design solutions.

However, for issues not covered in the regulations, the recommendations in the most recent edition of BS 8300 should be followed.

You can read the UK Government’s full guidance on The Equality Act here.

What is British Standard BS 8300:2009+A1:2010?

It’s the standard that covers the design of buildings and the approach to meeting the needs of people with disabilities. It’s widely used as a reference document for guidance on issues not specifically covered in building regulations.

Published in November 2001, it covers:

  • Car parking, setting down and approaching buildings
  • Entrances and horizontal circulation
  • Vertical circulation
  • Use of the facilities and spaces within buildings
  • Individual rooms
  • Building types

Based on ergonomic research, BS 8300 includes reach ranges, space allowance, management issues and colours, contrast, lighting and acoustics.

With regard to door closers, BS 8300 states: ‘the opening force, when measured at the leading edge of the door, should be not more than 30 N from 0° (the door in the closed position) to 30° open, and not more than 22.5 N from 30° to 60° of the opening cycle.’

Contact us to discuss your obligations and requirements with regard to BS 8300.

What does EN stand for?

European Norm.

What is EN 1634-1:2008?

EN 1634-1:2008 covers fire resistance and smoke control tests for door, shutter, and openable window assemblies, as well as elements of building hardware.

What is EN 1154:1997?

EN 1154:1997 covers building hardware, specifically controlled door closing devices and the associated requirements and test methods. It specifies requirements for controlled door closing devices for swing doors – whether these devices are mounted on or in the frame, on or in the door, or in the floor.

What is EN 1155:1997?

EN 1155:1997 covers building hardware, specifically electrically powered hold-open devices for swing doors and the associated requirements and test methods.

How fast is your shipping?

We offer same-day despatch for UK mainland delivery addresses for orders placed before 2:30pm. For Ireland and EU we offer next-day despatch. Global delivery is negotiated based on your requirements and project location.

Returns Process - What do I do if I want to return products or report a mistake on my order?

  1. Confirm you have a Rutland product
  2. Have the correct invoice number that relates to this return/complaint
  3. Check the date it was despatched to yourselves
  4. Contact Rutland by phone or email and confirm reason for return/complaint
  5. Obtain a returns number from Rutland with the agreed credit if applicable – goods are subject to inspection on return.
  6. Pack product securely and Label with your return/complaint number Rutland address.
  7. Agree a date and time for Rutland to collect.

What happens next?

Faulty goods – if your product is faulty we will invoice you for a replacement and then credit/refund if found to be a mechanical fault.

Wrong colour/product - if your product is sent wrong, we will invoice you for a replacement,  then credit/refund when your incorrect product is returned.

Un-wanted goods will be subject to a 15% handling and re-stocking charge and will only be credited if returned in a re-saleable condition and in perfect working order.  


Returns are checked and if found to be misused, vandalised or been incorrectly fitted, this may affect your guarantee and a credit/refund may not be warranted.

Any un-wanted goods returned that are not faulty or incorrect are subject to a 15% handling and re-stocking charge.

Returned products can only be credited if returned in a re-saleable condition (packaging intact) and in perfect working order.  

Goods returned after 3 months may not be credited.

Goods returned without a returns number notification will be refused and returned to sender.

Still have questions?

Just ask. Our team is standing by to discuss anything from ordering and delivery through to engineering, compliance and fitting.

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