New Customer Happiness Manager

Welcome Doug Smith, Customer Happiness Manager, to Rutland Door Controls!


We are thrilled to announce the arrival of Doug Smith as the new manager of our Customer Happiness Team at Rutland Door Controls. With a rich background in product specification, consultancy and sales, he understands the needs of architects, contractors, joinery and drylining sub-contractors, and property developers. Doug brings a wealth of knowledge and expertise to our team, along with his positive can-do attitude.

Doug's professional journey has been marked by his commitment to providing top-notch products and services tailored to the needs of customers. In his previous appointments, he has demonstrated leadership skills along with a deep understanding of customer satisfaction, aligning perfectly with Rutland's core value of 'Customer First'.

In his new management role, he will oversee our customer service operations, ensuring that our customers continue to receive the highest level of support and satisfaction at all times. His addition to the team underscores our ongoing commitment to enhancing customer happiness and maintaining our reputation for excellent service and backup.

Please join us in welcoming Doug Smith to the Rutland family. We are confident that his contributions will be invaluable as we continue to grow and add value to our customers.

Feel free to connect with Doug on LinkedIn, or share your thoughts on the Rutland customer experience directly with him via email

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