Rutland Warranty

Rutland UK – Limited Warranty Policy

For projects located in the UK and Ireland, all products sold are warranted to be free from defects in workmanship and materials for the periods listed below, from the date of manufacture. THIS COMPRISES SELLER’S SOLE AND EXCLUSIVE WARRANTY AND IS MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE CONCERNING THE PRODUCTS, AND ALL OTHER WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR INTENDED PURPOSE, ARE HEREBY DISCLAIMED AND EXPRESSLY EXCLUDED. SELLER DOES NOT WARRANT AGAINST UK PATENT INFRINGEMENT BY WAY OF THE USE OF PRODUCTS IN COMBINATION WITH OTHER PRODUCTS.

 


Limited warranty period (years) by product (from date of manufacture)

Product Type

Product Code

Mechanical

Electrical

Surface Fix Rack and Pinion Door controls 

TS.9205, TS.9206 

35

N/A


TS.9204, TS.10106

25

N/A


TS.3204, TS.4204, TS.5204, TS.5206 

10

N/A

Surface Fix Cam Action/Slide Arm closers 

TS.11204, TS.11205

35

N/A


TS.11003, TS.24

10

N/A

Concealed Cam Action Slide Arm  and Transom closers

ITS.11204, ITS.11205, 

35

N/A


ITS.11003

10

N/A

Glass Patch Closer

GP.3, GP.35, GPR.3

25

N/A

Heel Closers

ITS.H3

5

N/A

Floor Springs & Transom Closers

TS.7003/4, TS.7104, TS.7306, TS.8000

10

N/A

E-Mag closers 

ETS.7004, Responder 24, FireTrak114, FireTrak115

5

1*

Door Data Pin

DD.PIN

50

100,000 cycles against door vibration

All other products not listed 


2

1

*Term begins at start of installation 


.

For projects located outside the UK or Ireland, the limited warranty period for all products is 1 year from the date of manufacture. Rutland UK and associated companies located outside the UK may offer different warranty periods. None of the warranties set forth herein shall extend to any products or parts thereof that have been subjected to improper installation, lack of, or improper, maintenance, improper storage, shipping and handling, ordinary wear and tear, misuse, neglect, accident, unauthorized service, use of unauthorized parts, or performance of repairs, modifications or attachment to other products outside Rutland UK product range and Field of Application reports. These warranties shall neither extend to nor cover any labour charges for replacement of products or parts, adjustments, or repairs, or any other work, which costs shall be the sole responsibility of Buyer. These warranties are extended only to Seller’s distributors of products and the first user who purchases products for purposes other than resale (collectively, “Buyer”). Buyer’s sole and exclusive remedy against Seller for any claim, whether in contract, tort or otherwise, arising out of, or resulting from the purchase of the products shall be limited to the repair or replacement of any product or part thereof, which is proved to be other than as warranted, or, at the sole option of Seller, to the issuance of a credit in an amount not to exceed the cost of the repair or replacement. In no event shall Seller be liable to Buyer or any other party for, and Buyer waives, any and all other damages, including, without limitation, incidental, special, indirect, collateral, punitive or consequential damages, including, without limitation, loss of profits, or loss of use damages or downtime costs. If a product is claimed to be other than as warranted, Seller, upon notice promptly given, will either examine the goods at Buyer’s site or issue shipping instructions for return of product to the Seller (transportation costs prepaid by Buyer and all cost associated with the removal and reinstallation of such product to be the sole responsibility of Buyer). Any representations, warranties or promises inconsistent with, or in addition to, the warranties contained herein are unauthorised and shall not be binding upon Seller. Because Seller has no control over the conditions under which its products are used, Seller specifically does not warrant the adequacy or sufficiency of any advice or recommendations given to Buyer. Nor does Seller warrant that every Seller product complies with every code, standard or regulation in every community except as specifically stated in a published Seller catalogue or in writing signed by an officer of Seller. Seller shall not be bound by the terms of any agreements between a Buyer and third parties.

Issue Date: 08.01.2020

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